Terms & Conditions

Please read these Terms and Conditions carefully. They govern your use of our website. By using our website, you agree to be bound by them.

## 1. ABOUT US AND THESE TERMS

1.1. Who we are: We are OSET Bikes Ltd, a company registered in England and Wales under number 06302289. Our registered office is at Ashby Road, Measham, Swadlincote, England, DE12 7JP. Our trading address for correspondence and returns is Triumph UK, Harrowbrook Road, Hinckley, LE10 3DJ. Our email address is osetaftersales@triumph.co.uk (the Supplier)

1.2. These Terms and Conditions (Terms): The T&Cs apply to your use of our main website at https://osetbikes.com (the Website).

1.3. Agreement: By using the Website, you agree to comply with and be bound by these Terms.

## 2. DATA PROTECTION AND PRIVACY

2.1. Our Commitment: Your privacy is important to us. We respect your privacy and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 regarding your personal information. Our ICO registration number is ZA381186.

2.2. How We Use Your Data: We are a Data Controller of any personal data that you share with us. We will only use your personal information as set out in our Privacy Policy, which can be found here: https://osetbikes.com/gb/privacy-policy. These Terms should be read alongside our Privacy Policy which also covers our use of cookies.

2.3. Contact: For any enquiries or complaints regarding data privacy, please osetaftersales@triumph.co.uk   

## 3. TERMS OF WEBSITE USE (APPLIES TO ALL USERS)

3.1. License to use the Website: We grant you a limited license to access and make personal, non-commercial use of the Website.

3.2. Acceptable Use: You must not use the Website in any way that causes, or may cause, damage to the Website or impairment of its availability or accessibility. You must not use it for any unlawful, fraudulent, or harmful purpose, including the transmission of any malicious software (such as viruses, trojans, or spyware).

3.3. Intellectual Property: All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of OSET Bikes Limited or the property of our content suppliers and is protected by UK and international copyright laws. You may not extract or re-utilise parts of the content without our express written consent.

3.4. Website Information: The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. We make reasonable efforts to update the information, but we make no representations or guarantees that the content is accurate, complete, or up to date.

3.5. Website Availability: We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of the Website for business and operational reasons.

3.6. Third-Party Links: Where the Website contains links to other sites and resources provided by third parties, these links are for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

## 4. GENERAL LEGAL TERMS

4.1. Limitation of Liability: We are responsible for loss or damage you suffer that is a foreseeable result of our breaking this Contract or our failing to use reasonable care and skill. We are not responsible for any loss or damage that is not foreseeable. We do not exclude or limit our liability for death or personal injury caused by our negligence or for fraud.

4.2. Circumstances Beyond Our Control: We are not liable for any failure or delay in performing our obligations where such failure or delay results from any cause that is beyond our reasonable control (a Force Majeure Event).

4.3. Disputes and Complaints: We aim to resolve disputes amicably. If you have a complaint, please contact us at osetaftersales@triumph.co.uk . We will aim to respond with a proposed solution within 5 working days. If we are unable to resolve a dispute, we can provide you with details of an accredited Alternative Dispute Resolution (ADR) provider.

4.4. Governing Law and Jurisdiction: The Contract (including any non-contractual matters) is governed by the law of England and Wales. Disputes can be submitted to the jurisdiction of the courts of England and Wales or, if you live in Scotland or Northern Ireland, in the courts of Scotland or Northern Ireland respectively.

4.5. Variation: We may revise these Terms & Conditions from time to time. Your continued use of the Website will be deemed acceptance of any updated or amended terms.